Translations are provided for convenience. If there is any difference between versions, the English version applies.
Introduction
This Privacy Policy explains how AiTech collects, uses and protects information when you use the Smart MakkaRing device, mobile app and related services (together, the “Services”). By using the Services, you agree to the practices described here.
Information we collect
a. Personal information
Name, email address, phone number, date of birth, gender, GPS location, health conditions, height, weight, nationality, Hajj permit number, Hajj company name and supervisor phone number.
b. Wellness and biometric data
Heart rate, skin temperature, steps, calories, physical activity and sleep patterns.
c. Device and usage information
Device ID and model, operating system, IP address, app usage logs, and error and crash reports.
d. App permissions and how we use them
- Bluetooth (required): used to scan for, pair with and communicate with your ring. No personal data is collected through this permission.
- Location (required): used to enable Bluetooth on Android and to provide Safe Zone tracking during the pilgrimage for safety and crowd management. Depending on your settings, approximate or precise location is collected. Location is never shared with third parties, is not stored permanently, and is used only during active sessions and pilgrimage activities.
How we use your information
- Tracking and displaying your wellness and activity data.
- Generating personalized reports and alerts.
- Providing diet and wellness recommendations.
- Sending emergency and SOS alerts to your contacts.
- Improving our Services and developing new features.
- Communicating with you about app updates and support.
Sharing of information
We do not sell your personal data. We share it only:
- With your consent.
- With medical professionals, if you choose to opt in.
- With your emergency contacts during an SOS or abnormal vital-sign event.
- With service providers who help us run the Services, such as cloud storage and analytics.
- When required by law.
Data storage and security
- Your data is stored on protected, secure servers.
- We use industry-standard safeguards such as AES encryption and HTTPS.
- Access is limited to authorized personnel, and only with your permission.
- Our security protocols are audited and updated regularly.
Data retention
We keep your data for as long as you use the Services. You can permanently delete all of your data at any time by deleting your account in the app settings.
Your rights
Depending on where you live, you may have the right to:
- Access your data.
- Correct or update your data.
- Request deletion of your data.
- Withdraw your consent to processing.
- Download a copy of your data (data portability).
To make a request, email info@aitech-usa.com.
Children's privacy
Our products are not intended for children under 10. We do not knowingly collect data from children. If you believe a child has provided us with data, please contact us right away.
International users
Your data may be transferred to, stored and processed in the country where our servers are located.
Changes to this policy
We may update this policy from time to time. We will tell you about significant changes through an app notification or by email.
Contact us
For any privacy question, contact the AiTech Privacy Team at info@aitech-usa.com — AiTech, 8 The Green, Dover, Delaware, USA.