Privacy Policy for Smart MakkaRing

Effective Date: 2025/06/22

1. Introduction

Welcome to Smart MakkaRing. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Smart MakkaRing device, mobile application, and related services (“Services”).

Please read this policy carefully. By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information
We may collect personal information including your name, email address, phone number, date of birth, gender, location data (GPS), diseases, height, weight, nationality, Hajj permit number, Hajj company name, and supervisor phone number.

b. Wellness and Biometric Data
We may collect wellness and biometric data such as heart rate, blood oxygen saturation (SpO₂), skin temperature, steps, calories, physical activity, and sleep patterns.

c. Device and Usage Information
We may also collect device and usage data including device ID and model, operating system, IP address, app usage logs, and error or crash reports.

3. How We Use Your Information

We use your information for the following purposes:

To track and display your wellness and activity data.
To generate personalized wellness reports and alerts.
To provide diet and wellness recommendations.
To enable emergency or SOS alerts to contacts.
To improve our Services and develop new features.
To communicate with you, including app updates and customer support.

4. Sharing of Information

We do not sell your personal data. Your information may be shared only in the following cases:

With your consent.
With medical professionals, if you choose to opt in.
With emergency contacts in case of SOS alerts or abnormal vitals.
With service providers, such as those offering cloud storage and analytics.
As required by law, including compliance with legal obligations or requests from law enforcement.

5. Data Storage and Security

Your data is securely stored on protected servers.
We use industry-standard safeguards such as AES encryption and HTTPS.
Only authorized personnel may access your data, and only with your permission.
We regularly audit and update our security protocols.

6. Data Retention

We retain your personal and wellness data for as long as you use the Services. You may delete your account at any time through the app settings, which will permanently delete your data.

7. Your Rights

Depending on your location, you may have the right to:

Access your data.
Correct or update your data.
Request deletion of your data.
Withdraw consent for data processing.
Download a copy of your data (data portability).

To exercise your rights, please contact us at info@aitech-usa.com.

8. Children’s Privacy

Smart MakkaRing is not intended for children under 10 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us immediately.

9. International Users

If you are accessing our Services from outside your country, your information may be transferred to, stored, and processed in the country where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via app notifications or email.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Smart MakkaRing Privacy Team
Email: info@aitech.com
Address: Dover – Delaware – USA